BR88 Privacy Policy – Your Data Protection

Your privacy is our priority. This page clearly explains how br88 collects, uses, and protects your personal information at all times.

Updated: January 2026 256-bit SSL Protected

Br88's Commitment to Your Privacy

We believe user trust is built through transparency. Here is how br88 safeguards your information every day.

Advanced Encryption

All data transmitted between your device and br88 servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions.

No Data Selling

BR88 does not sell, rent or transfer your personal data to any third party for marketing purposes without your explicit prior consent.

Data Control in Your Hands

You have the right to request access, correction or deletion of your personal data at any time through your account panel or by contacting our support team.

Secure Payment Data

Your payment information is processed through a PCI-DSS certified payment gateway. br88 does not store credit card details or bank account numbers directly on our servers.

Responsible KYC Management

Identity verification documents submitted for the KYC process are stored in a separate, encrypted system accessible only to authorised compliance personnel.

Flexible Communication Options

You can choose the types of notifications you wish to receive and unsubscribe from marketing communications at any time, easily through your account settings.

Quick Summary: BR88 collects your data solely to operate the platform, ensure account security and comply with legal requirements. We do not sell your data. You may request access or deletion of your data at any time. All data is protected by enterprise-grade encryption.

Section 1 Introduction

This Privacy Policy describes the data collection, use, storage and protection practices of BR88 — a digital entertainment platform operating under a valid licence, providing online casino services, sports betting, fish shooting games and various other entertainment to users in Malaysia.

By registering and using the BR88 platform, you agree to the terms in this Privacy Policy. If you do not agree with any part of this policy, we recommend you cease using the platform and contact us with any questions before making a decision.

This policy applies to all services offered through the br88.wine website, the BR88 mobile app (Android & iOS), and any of our official communication channels including live chat, support email and our official Telegram channel.

This Privacy Policy should be read together with Terms and Conditions BR88. Both documents together form the complete agreement between you and BR88 regarding your use of our platform.

Section 2 Personal Data We Collect

BR88 only collects information necessary to operate the platform securely, process financial transactions, comply with KYC and anti-money laundering (AML) requirements, and deliver the best possible user experience.

2.1 Information You Provide Directly

  • Full name as shown on official identity documents
  • Date of birth for age verification (must be 18 years or above)
  • Active email address for communication and account verification
  • An active Malaysia phone number
  • Current residential address (for KYC requirements)
  • Copy of identity document (MyKad or passport)
  • Bank account or e-wallet details for processing deposits and withdrawals

2.2 Information Collected Automatically

  • IP address and approximate location based on IP
  • Device type, operating system and browser version
  • Game session data including login time, session duration and betting activity records
  • Cookie and tracking data to improve user experience
  • Technical error logs and app crash reports

2.3 Data from Third Parties

In certain cases, BR88 may receive additional information about you from trusted third parties such as identity verification service providers (eKYC), integrated payment gateways and fraud prevention agencies. This information is used solely for verification and security purposes.

Data Type Purpose of Collection Mandatory / Optional
Name & Date of Birth Identity verification & KYC Mandatory
Email & Phone Communication & account security Mandatory
Identity Documents KYC & AML compliance Mandatory (prior to withdrawal)
Payment Information Deposit & withdrawal processing Mandatory
Device & IP Data Security & fraud prevention Automatic
Cookies & Sessions User experience & analytics Configurable

Section 3 How We Use Your Data

Every piece of information we collect has a clear and lawful purpose. br88 does not use your data for purposes unrelated to platform operations without first obtaining your consent.

3.1 Platform Operations

Your data is used to create and manage your account, process deposits and withdrawals, verify your identity through the KYC process, and provide access to all games and services within the BR88 platform.

3.2 Security & Fraud Prevention

Device information, IP addresses and activity patterns are used by br88's automated security systems to detect suspicious login attempts, fraudulent activity, bonus abuse and any threats to platform integrity. This is carried out to protect all users without exception.

3.3 Legal Compliance

As a legally operating platform, br88 is required to retain certain transaction records, comply with anti-money laundering (AML) reporting requirements, and share information with competent authorities when requested through proper legal processes.

3.4 Service Improvement

Anonymised usage data is used to analyse platform usage patterns, identify technical issues and develop new features better suited to the needs of Malaysia users. This data is not re-linked to your personal identity.

3.5 Communications & Marketing

Your email address and phone number are used to send important account notifications (mandatory) and, with your consent, information about BR88 promotions, bonuses and latest offers. You may opt out of marketing communications at any time via your account settings.

Data Minimisation Principle: BR88 only retains data that is strictly necessary for the stated purposes. When data is no longer needed, it will be deleted or anonymised in accordance with the established retention schedule.

Section 4 Data Sharing & Disclosure

BR88 does not sell your personal data to any party. Data sharing only occurs in limited situations described below, and every third party involved is bound by strict confidentiality agreements.

4.1 Third-Party Service Providers

BR88 works with carefully selected service providers to operate the platform. These include payment gateway providers for processing financial transactions, eKYC service providers for digital identity verification, cloud infrastructure providers that store data to the highest security standards, and third-party game software providers whose games are offered within the BR88 platform.

All these providers receive only the minimum data necessary to perform their functions and are prohibited from using your data for any other purpose.

4.2 Legal Requirements

BR88 will disclose user information to authorities only when required by law through a valid court order, a legitimate criminal investigation request, or reporting obligations under applicable anti-money laundering laws. BR88 will not disclose user data upon unofficial requests.

4.3 What We Do Not Do

  • Does not sell your personal data to advertisers or data brokers
  • Does not share your gambling records with employers, family, or any other party
  • Does not use your data to build credit or insurance profiles
  • Does not allow third-party access without a valid data processing agreement

Important Notice: If you receive communication from a party claiming to represent br88 and asking for your account information, password, or payment details — it is a scam. The legitimate br88 team will never request such information.

Section 5 Data Security

Protecting your personal information is more than a legal obligation for br88 — it is the foundation of trust that builds lasting relationships with our users. We continuously invest in security infrastructure to keep your data safe.

5.1 Technical Measures

  • 256-bit SSL Encryption for all communications between your browser/app and br88 servers
  • Data-at-rest encryption (AES-256) for all sensitive data stored in the database
  • Two-factor authentication (2FA) available to all user accounts
  • 24/7 security monitoring by our internal cybersecurity team
  • Penetration testing conducted periodically by independent security firms
  • Encrypted data backups with tested disaster recovery

5.2 Access Controls

Access to user personal data within BR88's internal systems is restricted to staff who require it to perform their duties. All access is logged and monitored. BR88 personnel undergo background checks and data security training before being granted access to sensitive systems.

5.3 User Responsibilities

Your account security also depends on the steps you take yourself. We recommend using a strong and unique password, enabling 2FA, never sharing your login credentials with anyone, and ensuring the device you use to access br88 is protected by up-to-date security software.

In the unlikely event of a data breach, BR88 will notify affected users within 72 hours of the breach being detected, in line with global data protection industry best practices.

Section 6 Cookies & Tracking Technologies

The br88 website and app use cookies and similar tracking technologies to enhance the user experience, maintain login sessions, analyse website traffic and detect fraud attempts.

6.1 Types of Cookies Used

  • Essential Cookies: Required for the platform to function correctly, including session verification and security. Cannot be disabled.
  • Functional Cookies: Remembering your preferences such as language, display theme and other user settings to make repeat visits more convenient.
  • Analytics Cookies: Collecting anonymised data on how users interact with the platform to help us improve our services.
  • Marketing Cookies: Used to display relevant promotions within the platform. You may decline these cookies without affecting the core functionality of the platform.

6.2 Managing Cookie Preferences

You may manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the platform. Your cookie preferences can also be configured through the privacy settings panel in your BR88 account.

Section 7 User Rights Regarding Personal Data

BR88 recognises and respects your rights regarding your personal data. Below is a summary of the rights you hold as a BR88 platform user:

1
Access Rights

You have the right to request a copy of all personal data we hold about you in a readable format.

2
Right to Rectification

If any information we hold is inaccurate or out of date, you have the right to request immediate correction.

3
Right to Erasure

You may request deletion of your personal data, subject to legal retention obligations binding on us.

4
Right to Restriction of Processing

In certain situations, you may request that we restrict how we process your data while a dispute is being resolved.

5
Right to Data Portability

You have the right to receive the data you have provided to us in a structured, machine-readable format.

6
Right to Withdraw Consent

For processing that relies on your consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact the br88 privacy team via support email or live chat within the platform. We will process your request within 30 business days. Some requests may require additional identity verification before being processed.

Section 8 Data Retention Period

BR88 retains personal data only for as long as necessary to fulfil the purpose of its collection or as required by applicable law. Our retention schedule is as follows:

  • Active account data: Retained for the duration of the active account and 5 years after account closure
  • Financial transaction records: Retained for 7 years in compliance with Malaysia's financial regulatory requirements
  • KYC Documents: Retained for the duration of the active account and 5 years after closure
  • Support communication logs: Retained for 2 years from the date of interaction
  • Session data and technical logs: Retained for 90 days, then automatically deleted
  • Anonymised analytics cookie data: Retained for 24 months

Upon expiry of the retention period, data will be securely deleted or anonymised in a manner that ensures it can no longer be linked to your identity.

Section 9 Children's Privacy

The br88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.

All accounts are required to complete age verification during registration, and further KYC verification is required before any withdrawal is permitted. If we determine that data of an underage individual has been collected, the account in question will be terminated immediately and all related data will be deleted.

If you suspect that a minor has registered for or accessed the br88 platform, please notify us immediately via support email or live chat so that prompt action can be taken.

Section 10 Changes to the Privacy Policy

BR88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable legal changes, or improvements in data security industry standards.

Any significant changes will be communicated to you via your registered email or a prominent notice within the platform at least 14 days before the changes take effect. The latest update date is always displayed at the top of this page.

Continued use of the br88 platform after the effective date of any amendments indicates that you have accepted and agreed to those changes. We encourage you to review this page periodically.

Section 11 Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, the br88 privacy team is ready to assist through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week within the platform
  • Email: [email protected]
  • Official br88 Telegram

Our average response time is under 2 minutes via live chat and within 24 hours for email enquiries. Our team is fluent in Bahasa Melayu and ready to provide clear explanations on any aspect of this privacy policy.

BR88 is committed to responding to every privacy-related inquiry with transparency and professionalism. Your trust is our most valuable asset — and we do not take that responsibility lightly.

Your Data Is Safe. Now, Let's Get Started!

Register your BR88 account today and enjoy a safe, fair and exciting digital entertainment experience alongside thousands of other Malaysia users.

Bahasa Melayu